Terms and Conditions

Terms and Conditions

Posted on Jun 13, 2022

Welcome to use the services of the vpayfast website! The vpayfast website is affiliated with ELEMENT COLORS TECHNOLOGY PTE. LTD.

vpayfast website refers to including but not limited to and other vpayfast-related websites and website-related services throughout the world.

In order to use the services of, you should read and abide by the " Network Service Agreement" (hereinafter referred to as "this Agreement"). Please be sure to read carefully and fully understand the contents of each clause, especially the clauses that exempt or limit liability.

Unless you have read and accepted all the terms of this agreement, you are not authorized to use the services provided by Your use of the service is deemed that you have read and clearly understood and agreed to be bound by this agreement, otherwise please do not use the vpayfast website and related services.

If you are under the age of 18, please read this agreement accompanied by a legal guardian, and pay special attention to the terms of use for minors.

1. [Scope of the Agreement]
1.1 This agreement is an agreement between you and regarding the use of related services by users. "" refers to the possible operating affiliates of and its related services. "User" refers to the user who uses related services, which is more referred to as "you" in this agreement.
1.2 The specific service content under this agreement refers to the products and services provided by to users according to the actual situation, including but not limited to virtual item trading products and services (hereinafter referred to as "the service").

2. [Account and Password Security]
2.1 You may need to set a secondary password for the website when using the services of especially reminds you that you should keep your account number and password properly. You may suffer account theft or password theft due to your poor custody, and you are responsible for it. If you use a third-party account (such as Alipay account, etc.) to log in to the service, the security and protection of the relevant account should be maintained by you and the third party.
2.2 You should not transfer or lend the account number and password you use on the vpayfast website to others. If you find that the account you use on the vpayfast website has been illegally used by others, you should notify immediately and have the right to notify to take measures to suspend the login and use of the account. At the same time, you should also provide with valid personally identifiable information consistent with the registration information of the deactivated account. If verifies that the valid personal identity information provided by you is consistent with the registered identity information, it shall take timely measures to suspend the login and use of the account. If you do not provide a valid personal identity document or the personal valid identity information provided by the user is inconsistent with the registered identity information, has the right to refuse the user's above request. In addition, does not assume any responsibility for the illegal use of your account and password on the vpayfast website due to hacking or your negligence in custody.

3. [User Personal Information Protection]
3.1 The protection of your personal information is a fundamental principle of
3.2 You may need to fill in some necessary information in the process of registering an account or using this service. If there are special provisions in national laws and regulations, you need to fill in the real identity information. If the information you fill in is incomplete, you will not be able to use this service or will be restricted during use.
3.3 In general, you can browse and modify the information you submit at any time, but for security and identification (such as number appeal service) considerations, you may not be able to modify the initial registration information and other verification information provided during registration.
3.4 will use various security technologies and procedures to establish a sound management system to protect your personal information from unauthorized access, use or disclosure.
3.5 Without your consent, will not disclose your personal information to any company, organization or individual other than, unless otherwise provided by laws and regulations.
3.6 attaches great importance to the protection of minors' personal information. If you are a minor under the age of 18, you should obtain the consent of your parent or legal guardian (hereinafter referred to as "guardian") before using the services of

4. 【How to use this service】
4.1 You promise to register as a user of with your real identity, and ensure that the personal identification information provided is true, complete and valid, and you are legally responsible for the provided information in accordance with legal regulations and mandatory clauses. After you register as a user with your real identity, if you need to modify the personally identifiable information provided, shall provide you with this service in a timely and effective manner.
4.2 has the right to review whether the identity information you provide during registration is true and valid, and should actively take reasonable measures such as technology and management to ensure the safety and effectiveness of your account; you are obliged to properly keep your account and password, And use your account and password correctly and securely. If any party fails to fulfill the above obligations, resulting in loss of account password, account theft, etc., which causes damage to the civil rights of you and others, it shall bear the legal responsibility arising therefrom.
4.3 You are legally entitled and liable for the actions of the account you hold after logging in
4.4 Unless you agree otherwise with, you agree that this service is only for your personal use.
4.5 You shall use the Service in a manner provided or approved by Your rights under the terms of this Agreement are not transferable.
4.6 You shall not use plug-ins, plug-ins or third-party tools that are not authorized by to interfere, destroy, modify or exert other influences on the services under this agreement.
4.7 Your use of the Program through the Services is subject to certain codes of conduct that are already contained in the Rules. These rules will be published on the official website and updated regularly, and all users who use the program through the service must abide by them. You are obliged to know, understand and abide by these rules of conduct. reserves the right to decide what kind of behavior violates the spirit of the game, and take appropriate measures (including but not limited to warning, temporary or permanent account freeze, refusal to provide services, etc.) reserves the right to amend these rules of conduct at any time.
4.8 You may not attempt to gain unauthorized access to any part or function of the vpayfast website, or any other system or network linked to the vpayfast website or any vpayfast server, by trespassing, "cracking" passwords or any other illegal means, or without authorization Get any services offered by the vpayfast website.
4.9 You may not probe, scan or test the vulnerability of the vpayfast website or any network linked to the vpayfast website, nor violate the security or authentication measures of the vpayfast website or any network linked to the vpayfast website. You may not reverse look up, track or seek to track any information about any other user or visitor to the vpayfast website or other vpayfast customer, including the source of any vpayfast account not owned by you; or for the purpose of displaying any information other than your personal information purposes, including but not limited to identification or information provided by the vpayfast website, use of the vpayfast website or any services or information provided by the vpayfast website.
4.10 You agree not to use any device, software or program to interfere or attempt to interfere with the normal operation of the vpayfast website or any transaction conducted on the vpayfast website, or to interfere or attempt to interfere with the use of the vpayfast website by others.
4.11 You may not forge letterheads or otherwise manipulate identification features to falsify the source of any information or transmissions you submit to through the vpayfast website, or to falsify the source of any services provided by the vpayfast website. You may not impersonate another person, or pretend to represent another person, or imitate any other person or entity.
4.12 You may not use the vpayfast website or any content for any purpose that is unlawful or prohibited by these Terms of Use, or to instigate any unlawful act or other conduct that infringes the rights of or others.

5. [Services are provided as they are]
5.1 You understand and agree that the services of are provided in accordance with the status quo that the existing technology and conditions can achieve. will do its best to provide you with services to ensure the continuity and security of services; but cannot foresee and prevent legal, technical and other risks at any time, including but not limited to force majeure, viruses, Trojan horses, hacker attacks, Service interruption, data loss and other losses and risks may be caused by system instability, third-party service defects, government actions, etc.
5.2 Due to the particularity of the network environment and the uncertain security factors of third parties on the network, does not promise that the vpayfast website or any content, service or function of the vpayfast website will be free of errors or uninterrupted, and does not promise that any defects will be corrected, or your Use of the vpayfast website will yield specific results. The vpayfast website and its contents are provided "as is" and "as available". All information provided on the vpayfast website is subject to change without notice. cannot ensure that any material or other data you download from the vpayfast website is free of viruses, contamination or damage. makes no warranties, express or implied, including any warranties of correctness, non-infringement, merchantability and fitness. is not responsible for any and all acts, omissions and conduct of any third party in connection with your use of the vpayfast website and/or any services. You are solely responsible for your use of the vpayfast website and any linked website. Your sole remedy in the event of any dissatisfaction with the vpayfast website or any content is to stop using the vpayfast website or any such content. The limitation of relief is part of the agreement between the parties.
5.3 The above disclaimer applies to any non-performance, error, neglect, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access, tampering or use (whether breach of contract, tort , negligence or any other cause of action) for any damage, liability or injury.

6. [Self-provided equipment]
6.1 You should understand that when you use's services, you need to prepare your own terminal equipment (such as computers, modems, etc.) related to related services, and bear the required expenses (such as telephone charges, Internet access charges, etc.).
6.2 You understand and agree that your use of this service will consume resources such as your terminal equipment and bandwidth.

7. [Advertising]
7.1 You understand and agree that may send you advertising, promotion or publicity information (including commercial and non-commercial information) by itself or by third-party advertisers in the process of providing services, in a manner and scope that may not be specifically addressed to you. change upon notice.
7.2 performs relevant obligations to advertisers in accordance with the law. You should judge the authenticity of advertising information by yourself and be responsible for your own judgments. is not responsible for any loss or damage suffered as a result of the content provided by the provider.

8.【Trade Mode and Charged Services】
8.1 Some services of are provided in the form of fees. If you use the paid services, please abide by the relevant agreements.
8.2 is an online retailer. Suppliers sell goods to the platform. sells to end users.

9. [Software in the Service]
9.1 You may need to download software in the process of using this service. For these software, grants you a personal, non-transferable and non-exclusive license. You may use the software only for the purpose of accessing or using the Service.
9.2 In order to improve user experience, ensure the security of services and the consistency of product functions, may update the software. You should update the relevant software to the latest version, otherwise does not guarantee its normal use.

10. 【Intellectual Property Statement】
10.1 The intellectual property rights of the content provided by in this service (including but not limited to web pages, text, pictures, audio, video, graphics, etc.) are owned by, and your knowledge of the content generated by using this service The property rights belong to you or the relevant rights holders.
Unless otherwise specifically stated, the copyrights, patents and other intellectual property rights of the software on which provides this service are owned by
The copyright or trademark rights of "" and related LOGO, image and other commercial marks used by in this service belong to

The intellectual property rights of the above and any other content contained in this service are protected by law, and no one may use or create related derivative works in any form without the written permission of or the relevant rights holders.

11. [User Illegal Acts]
11.1 You must abide by laws and regulations when using this service, and shall not use this service to engage in violations of laws and regulations, including but not limited to:
(1) Publish, transmit, disseminate, and store content that endangers national security and unity, destroys social stability, violates public order and good customs, insults, slanders, obscene, violent, and any content that violates national laws and regulations;
(2) Publishing, transmitting, disseminating and storing content that infringes upon the intellectual property rights, trade secrets and other legal rights of others;
(3) Maliciously fabricating facts and concealing the truth to mislead or deceive others;
(4) Publishing, transmitting and disseminating advertising information and spam information;
(5) Use the vpayfast website to engage in money laundering;
(6) Other acts prohibited by laws and regulations.

If you violate the provisions of this article, the relevant state authorities or agencies may bring lawsuits, fines or other sanctions against you, and require to assist you. If any damage is caused, you shall compensate according to law, and does not assume any responsibility.

If finds or receives reports from others that the information you publish violates the terms of this agreement, has the right to make independent judgments and take technical measures to delete, block or disconnect the link. At the same time, has the right to take measures including but not limited to suspending or terminating services, restricting, freezing, and pursuing legal responsibilities, depending on the nature of your behavior.

You shall be solely responsible for any third party damage caused by your violation of the provisions of this Agreement; if suffers losses as a result, you shall also compensate.

12. [Comply with local laws and regulations]

12.1 You should abide by relevant local laws and regulations and respect local morals and customs in the process of using this service. If your behavior violates local laws, regulations or morals, you should be solely responsible for this.
12.2 You should avoid involving in political and public events due to the use of this service, otherwise has the right to suspend or terminate the service to you.

13. [Content sent and disseminated by users and handling of third-party complaints]

13.1 You are solely responsible for the content (including but not limited to web pages, text, pictures, audio, video, graphics, etc.) that you send or transmit through this service.
13.2 The content you send or disseminate should have legal sources, and the relevant content is owned by you or authorized by the right holder.
13.3 You agree that may use the content you send or transmit for the purpose of performing this Agreement or providing this service.
13.4 If is notified by the rights holder, claiming that the content you send or disseminate violates its relevant rights, you agree that has the right to make independent judgments and take measures such as deleting, blocking or disconnecting links.

14. [Force Majeure and Other Exemptions]
14.1 You understand and agree that in the process of using the service, risk factors such as force majeure may be encountered, which may cause the service to be interrupted. Force majeure refers to objective events that cannot be foreseen, overcome and unavoidable and have a significant impact on one or both parties, including but not limited to natural disasters such as floods, earthquakes, plagues and storms, and social events such as wars, turmoil, government actions, etc. . When the above situation occurs, will try to cooperate with the relevant units in the first time and repair it in time, but is exempt from liability to the extent permitted by law for the losses caused to you.
To the extent permitted by law, is not responsible for any interruption or interruption of service caused by:
(1) Damaged by computer viruses, Trojan horses or other malicious programs, or hacker attacks;
(2) Failure of your or's computer software, system, hardware and communication lines;
(3) Your operation is improper;
(4) You use this service in a way not authorized by;
14.2 You understand and agree that in the process of using this service, you may encounter risks brought by network information or other user behaviors. is not responsible for the authenticity, applicability and legality of any information, nor is it responsible for You are responsible for the damage caused by the infringement. These risks include but are not limited to:
(1) Information containing threatening, defamatory, objectionable or illegal content from others anonymously or impersonating;
(2) Any psychological, physical harm and economic loss caused or likely to be caused by others' misleading, deceit or other causes or possible causes due to the use of the services under this agreement;
(3) Other risks arising from network information or user behavior.
14.3 You understand and agree that this service is not designed for certain specific purposes, including but not limited to important fields such as nuclear facilities, military use, medical facilities, transportation and communications. shall not be liable for any personal injury, property loss and environmental damage caused by the failure of the above operation due to software or services.
14.4 obtains the right to deal with illegal content in accordance with this agreement. This right does not constitute an obligation or commitment of cannot guarantee timely detection of illegal acts or corresponding processing.
14.5 Under any circumstances, you should not take loans, ask for passwords or other network information involving property. If it involves property operations, please verify the identity of the other party first, and please always pay attention to's tips on preventing fraud and crimes.

15. 【Entry into force and modification of the agreement】
15.1 Your use of's services is deemed to have read and accepted this agreement. reserves the right to amend the terms of this Agreement when necessary. You can check the latest version of the terms of the agreement on the relevant service page.
15.2 After the terms of this agreement are changed, if you continue to use the software or services provided by, it is deemed that you have accepted the revised agreement. If you do not accept the revised agreement, you should stop using the software or services provided by

16. [Change, Interruption or Termination of Services]
16.1 In view of the particularity of network services, you agree that has the right to change, interrupt or terminate part or all of network services at any time.
16.2 You understand and agree that needs to repair or maintain the platforms that provide network services (such as Internet websites, mobile networks, etc.) or related equipment on a regular or irregular basis. In the event of any interruption, shall not be held responsible for this, but will give advance notice as far as possible.
16.3 For each new version of the service, may, at its sole discretion, reserve the right to add additional features and functions to the service, or to provide programming fixes, updates and upgrades. may, in its sole discretion, without notice to you, modify, stop or suspend your use of any version of services, and/or disable services that you have already used or installed in order to overhaul related technologies, Improvements and/or upgrades, or for other reasonable reasons; will not be liable for direct or indirect damages resulting from the release and/or non-release of new versions of services.
16.4 In the event of any of the following circumstances, has the right to interrupt or terminate the services provided to you without notice:
(1) According to the law, you should submit real information, but the personal information you provide is untrue, or inconsistent with the information at the time of registration and fails to provide reasonable proof;
(2) You violate relevant laws and regulations or the stipulations of this agreement;
(3) In accordance with the provisions of the law or the requirements of the competent authorities;
(4) For safety reasons or other necessary circumstances.

It is your responsibility to back up data stored on the Service yourself. If your service is terminated, may permanently delete your data from the servers. After the service is terminated, has no obligation to return the data to you.

17. [Jurisdiction and Applicable Laws]
17.1 This Agreement is signed in Singapore.
17.2 The establishment, entry into force, performance, interpretation and dispute resolution of this Agreement shall be governed by the laws of Singapore (excluding conflict of laws).
17.3 If there is any dispute or dispute between you and, it should be settled through friendly negotiation first; if the negotiation fails, you agree to submit the dispute or dispute to the people's court with jurisdiction in the place where this agreement is signed.
17.4 The headings of all clauses in this agreement are for reading convenience only, have no actual meaning in themselves, and cannot be used as the basis for the interpretation of the meaning of this agreement.
17.5 For any reason, the terms of this agreement are partially invalid or unenforceable, the remaining terms are still valid and binding on both parties.

18. [Terms of Use for Minors]
18.1 If the user is under the age of 18, he is a minor and should read this agreement and use the service under the supervision and guidance of his guardian.
18.2 Minor users are not deeply involved in the world, are easily confused by virtual images on the Internet, have strong curiosity, lack the ability to adapt to situations, and are easily used by people with ulterior motives and lack the ability to protect themselves. Therefore, minor users should pay attention to the following matters when using this service, improve safety awareness, and strengthen self-protection:
(1) Recognize the difference between the online world and the real world, and avoid being addicted to the Internet, which affects daily learning and life;
(2) When filling in personal information, strengthen the awareness of personal protection to avoid harassment of personal life by bad actors;
(3) Under the guidance of guardians or teachers, learn to use the Internet correctly;
(4) Avoid random meeting of strangers or participation in social activities, so as to avoid criminals taking advantage of it and endangering their own safety.
(5) Guardians and schools should provide more guidance to minors when using this service. In particular, parents should be concerned about their children's growth, pay attention to communication with their children, and guide their children on the security issues they should pay attention to when they go online, so as to prevent problems before they occur.

19.[Refund Terms/Clause]

The refund needs a description such as the following reasonable reasons:

(1) Delivery is not completed within the specified time after purchase.
(2) Repeated purchase caused by the payment platform.

(3) Mispurchased products and services, wanted to change products or change accounts, but still failed to meet the purchase requirements after contacting online customer service.

(4) For orders not delivered, we will refund them according to the following methods:
If you use a Visa/MasterCard/American Express credit card, we will deposit the refund into your original payment card;
If you use a PayPal wallet, the refund will normally be stored in your original payment card, and in some cases will be returned to your PayPal balance;
If you use other payment methods, please contact 7 * 24 online customer service for relevant refund matters.
PS: Please note that it may take up to 30 days for a refund deposited in a Visa card to appear on your bill.

(5)If there is any quality problem with the delivered order, it can be refunded after return.
If you have any questions, please feel free to contact 7 * 24 online customer service.

If the customer does not receive the service or has other disputes, they can contact this email ([email protected]) for processing.

The establishment, entry into force, performance, interpretation and dispute resolution of this Agreement shall be governed by the laws of Singapore (excluding conflict of laws).
Company address: 60 PAYA LEBAR ROAD#12-03 PAYA LEBAR SQUARE SINGAPORE(409051).

Email: [email protected]